FAQs
Switching, renewing and understanding a commercial energy contract — answered plainly.
- No jargon
- plain answers, no sales spin
- Still stuck?
- call us and ask a person
- £0
- cost to compare or switch
The questions businesses ask us most often, answered plainly. Cannot see yours? Call us on Manage My Utilities or start a quote and just ask.
Business energy, explained properly
The questions we get asked every week — answered without the sales spin.
How do I switch business energy supplier?
It is more straightforward than most people expect, and you will not lose supply at any point — the wires and pipes stay exactly the same, only the company billing you changes.
- Send us a recent bill so we can see your meter numbers, current rates and consumption.
- You sign a Letter of Authority, which lets us talk to suppliers on your behalf.
- We search the market and come back to you with the options worth considering.
- You pick a deal, sign the contract, and your new supplier handles the switch.
The changeover happens on the day your current contract ends. Nothing is switched off and no engineer needs to visit.
When should I start looking at renewal?
Most business energy contracts let you agree new rates well before the end date, and many suppliers will quote up to 12 months ahead. Starting early gives you time to watch the market rather than accept whatever lands in front of you.
Leaving it too late is the expensive mistake. If a contract ends without a new one in place you roll onto out-of-contract or deemed rates, which are typically among the highest a supplier charges. If that has already happened to you, it is usually worth moving quickly.
What do I need to get a quote?
Ideally a recent energy bill — it carries everything we need in one place:
- Your MPAN (electricity) or MPRN (gas) — the long meter reference on the bill.
- Your current supplier and contract end date.
- Annual consumption in kWh, plus your current unit rate and standing charge.
If you cannot find a bill, we can still get started with your business name, address and postcode.
How much does it cost to use Manage My Utilities?
There is no fee for you to pay us directly. Like most business energy brokers, we are paid a commission by the supplier you choose, which is built into the unit rate on your contract.
We will tell you what that commission is before you sign anything. Under Ofgem rules, suppliers and brokers are expected to be transparent about third-party costs, and you are entitled to ask for that figure on any quote you receive from anyone.
Which suppliers do you compare?
We work across the business energy market rather than a single panel — that includes the large legacy suppliers and the business-only specialists who often price better for smaller commercial sites.
No broker has access to literally every tariff in the market, and any that claims to should be treated with caution. What we can tell you is which suppliers we approached and what each one came back with.
Can you help if we have several sites?
Yes. Multi-site portfolios are usually where the biggest savings sit, because sites drift onto different contracts, different end dates and wildly different rates over time.
We can align end dates, put sites onto a single contract where that works better, and handle half-hourly (HH) metered supplies as well as standard non-half-hourly profiles.
What is the difference between a fixed and a flexible contract?
A fixed contract locks your unit rate for the length of the term. Your bill still moves with how much you use, but the price per kWh does not change. It is the simplest option and suits most small and medium businesses.
A flexible or pass-through contract buys energy in tranches against the wholesale market. It can work out cheaper for large consumers who can carry the risk, but it needs active management and a tolerance for prices moving against you.
Do you offer renewable or green business energy?
Yes — most suppliers now offer a renewable-backed electricity tariff, typically evidenced with REGO certificates, and some offer green gas backed by biomethane or carbon offsetting.
Green tariffs vary a great deal in what they actually mean, so if this matters for your reporting we will make sure you understand what is being certified before you commit.
How do I get in touch?
Call us on 07900 940110 or email hello@managemyutilities.co.uk. You can also start a quote online and we will call you back.
Find out what you should be paying
Send us a recent bill or answer four quick questions. We will tell you honestly whether you are on a good deal — and if you are, we will say so.
